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Training Academy
Although training has always been an integrated part of the employment process within the Company to control the standard and quality of all staff in the service-orientated industry, it was only in 2000 that a Training Centre was established to align our training with the National Skills Development Act. It is the vision that Intercape would make a contribution in terms of road safety and service excellence towards the road transport industry in Southern Africa.
Our Training team consist of qualified and registered Assessors, Moderators, Instructors and soft skill Facilitators.
ACCREDITATION
The Training Academy received full accreditation with the Transport Education and Training Authority in July 2006 - TETA03-008.
VISION STATEMENT
To serve as a benchmark on becoming the leading Training Academy within the Road Transport Industry and Customer Relations
MISSION STATEMENT
To focus on the quality of training and development of individuals in order to improve quality of service and enhancing road safety
Course |
Unit Standard ID |
NQF Level |
Credits |
|
OPERATE A RIGID HEAVY VEHICLE The purpose of learning is to ensure safe, professional operation of rigid (no articulation points) heavy vehicles with a gross vehicle mass exceeding 3.5 tons. Credited learners can drive a specific type of rigid heavy vehicle in accordance with legal, safety, manufacturer and other relevant requirements and reflect on the manner in which the vehicle is operated. Competent drivers are able to preserve vehicles as assets, drive safely and defensively, and contribute significantly to the economy by transporting goods and/or passengers. |
123253 |
4 |
15 |
|
OPERATE A VEHICLE COMBINATION The purpose of learning is to ensure safe, professional operation of vehicle combinations with a gross vehicle mass exceeding 3.5 tons, and consisting of a drawing vehicle and trailer/s. Credited learners can drive a specific vehicle combination in accordance with legal, safety, manufacturer and other relevant requirements and reflect on the manner in which the vehicle is operated. |
123254 |
4 |
20 |
|
FOSTER AND MAINTAIN CUSTOMER RELATIONS The purpose of the learning credited in this unit standard is to ensure that learners are able to interact professionally with customers. Improved customer relations leads to improved customer service, which, in turn, results in business growth and profitability. Professional driving services are improved, thereby improving the image and profitability of the field of transport services. This set of competence is transferable to all other fields where services are provided to customers, and thus improves the employability of credited learners, by enhancing their understanding of the processes and the context of customer service. |
123258 |
3 |
10 |
|
MANAGING SELF-DEVELOPMENT A learner accredited with this standard will be able to effectively plan their professional development and implement their personal career plans to improve their functioning in the broader work and social environment´ |
7997 |
4 |
12 |
|
OPERATE IN A TEAM A person assessed as competent against this unit standard will be able to operate in a team, understanding the structure of the team, and the roles and responsibilities of each team member. The learner will be able to identify and take into account external (environmental) factors that influence the workings and success of the team; and evaluate the success of the team. |
8420 |
2 |
4 |
|
APPLY KNOWLEDGE OF HIV/AIDS TO A SPECIFIC BUSINESS SECTOR IN A WORKPLACE This unit standard provides a broad introduction to HIV/AIDS in the workplace. It introduces knowledge about HIV/AIDS that will enable learners to be informed and caring workers in an industry and managers to develop appropriate policies to deal with the pandemic. The focus is knowledge, skills, values and attitudes in relation to the learner and management with a view to creating a caring environment in the workplace and the community. |
114941 |
3 |
4 |
|
PROVIDE LONG DISTANCE COACH / BUS SERVICE The purpose of the learning credited in this unit standard is to ensure that learners are able to safely provide long distance coach/bus services. Learners are required to ensure passenger safety and comfort. Improved passenger services, passenger safety and passenger comfort lead to improved customer service and profitability, decreased human and economic costs due to injury and damage, and improved professional image of the transport sector. |
123252 |
3 |
10 |
|
PLAN ROAD TRANSPORT SERVICE DELIVERY The purpose of the learning is to ensure that professional drivers are able to deliver road transport services in a professional manner by contextualising their own service delivery within the broader sector and industry, planning their trips, and anticipating various scenarios that may occur once they are driving vehicles on the open road. By achieving this unit standard, learners are able to make informed choices regarding their own performance, as well as the performance of vehicles. This will improve the level of road transport service, and will ensure that unnecessary expenditure is prevented, improving the profitability of road transport service delivery. The competencies attained to achieve this unit standard will allow the learner to pursue a career in any related road transport service area. |
123261 |
3 |
8 |
|
PERFORM BASIC FIRE FIGHTING Qualifying learners can select and use the appropriate fire fighting equipment to extinguish or control fires in the workplace. Find out more |
12484 |
2
|
4 |
|
CONDUCT BASIC FINANCIAL TRANSACTIONS Learners will be learning towards obtaining a national qualification at level 2 or are working in an administrative environment, including SMME`s (Small, Medium and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment. |
14353 |
2 |
3 |
|
INDICATE THE ROLE OF A TEAM LEADER ENSURING THAT A TEAM MEETS ORGANIZATIONS STANDARDS This unit standard explores the role of team leader as an introduction to management within an organisation. It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost center, section or department. |
13917 |
3 |
6 |
|
COACH A TEAM MEMBER IN ORDER TO ENHANCE INDIVIDUAL PERFORMANCE IN A WORK ENVIRONMENT This Unit Standard focuses on coaching individuals in a business environment in order to improve the level of performance to meet a team´s required service levels. The learner is required to demonstrate knowledge and skill in an authentic work situation. |
113909 |
3 |
5 |
|
USE LANGUAGE AND COMMUNICATION IN OCCUPATIONAL LEARNING PROGRAMMES The purpose of this unit standard is to facilitate learning and to ensure that learners are able to cope with learning in the context of learnerships, skills programmes, and other learning programmes. Many adult learners in the FET band have not been in a learning situation for a long time, and need learning and study strategies and skills to enable successful progression. |
119467 |
3 |
5 |
|
APPLYING BASIC BUSINESS PRINCIPLES A learner accredited with this standard will be able to understand and effectively apply basic business principles in order to improve productivity and efficiency of practice within the Freight Handling Environment. |
8000 |
3 |
8 |
