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Terms & Conditions

Terms and conditions
Privacy Policy
Copyright 2013 All Rights Reserved 

Parcel Services


We´ll Get It There

Do you need to transport an important document, parcel or package? Demonstrating our commitment to providing South Africa with the best coach service available, INTERCAPE now offers a parcel delivery service between any of our INTERCAPE offices nationwide.


As INTERCAPE routes include all major towns and cities in South Africa, we can ensure that whatever you send with us will reach its destination safely and will be available for collection within 48 hours.




48 hours


Maximum dimensions of parcels

Length = 2m

Width = 1.5m

Height = 1m






Parcel Collection Offices


Bellville Office


8 Mabel Street, Oakdale, Bellville

Tourist Centre, Park Avenue

Cape Town - station

Cape Town Station

8 Mabel Street, Oakdale, Bellville

Durban - station

65 NMR Avenue

East London

Windmill Park, Moore Street

George - Station

Station Street

Johannesburg - Station

Park City Transit Centre

King William´s Town

Stonetowers, Amatola Valley Mall, Shop


Rooken - Smith Street, Voorbaai


15 Louis Trichardt Street


Shell Ultra City, N2 Highway@ Whistle Stop

P.E. - Station

c/o Flemming & North Union Street


Burger Street

Pretoria - Station

Pretoria Station, 1928 Building



25 Ebden Street, Queenstown

Intercape Station Office, Queens Drive


Lutz Street



  1. Unless INTERCAPE and a passenger agree otherwise, and at the sole discretion of INTERCAPE, each fare-paying passenger is permitted to take, free of charge and AT OWN RISK, two pieces of luggage, each of which does not exceed 80cmx60cmx30cm in size, of a total mass not exceeding 20kg.  The kilograms as weighed by INTERCAPE’s scales will be the chargeable kilograms.
  2. INTERCAPE reserves the right to charge an additional rate per kilogram for luggage exceeding 20kg in total.
  3. INTERCAPE reserves the right to refuse the carriage of luggage that does not comply with these conditions.
  4. Passengers should obtain an INTERCAPE luggage sticker when boarding. Unaccompanied luggage will not be carried.
  5. INTERCAPE is not responsible for loss or damage to passengers’ luggage, hand luggage or personal effects, except if such loss or damage arises directly or indirectly from the gross negligence or wilful misconduct of INTERCAPE or any person acting for or controlled by INTERCAPE.
  6. INTERCAPE does not provide any insurance cover for its passengers, their property or luggage.  All passengers should ensure that they are adequately insured.
  7. INTERCAPE will not participate in any way whatsoever in the transport of drugs, weapons or illegal items and will co-operate in full with the authorities in any country, to prevent the transport of these items on its vehicles.  No bicycles, electronic equipment, fishing rods, surfboards, abnormal boxes, plastic carry bags and perishables will be carried.  The carrying of firearms, ammunition and/or fireworks is not permitted on any of INTERCAPE’s vehicles.
  8. Large items must be carried in the luggage compartment and loaded only by INTERCAPE’s employees, agents or other persons acting on behalf of INTERCAPE.