introducing
YOUR NEW BENEFITS
We’ve refreshed our rewards to make every journey with Intercape even more rewarding. Earn points every time you travel, and use them to save on future trips — simple, transparent, and designed with you in mind.
HERE'S HOW
it works
Book
Book your ticket on the Intercape App or Website — it all starts with your journey.
Earn
Get 5% back in points on every rand you spend (after discounts and redemptions).
Track
See your points grow in your account, and get reminders before they expire.
Redeem
Redeem your points, manage your account, and stay in charge — all online, anytime.
The full
Rundown
Getting rewarded is easy. Every time you book a ticket with Intercape, you’ll earn points that add up to real savings on your next trip. Just travel, collect, and redeem — it’s that simple!
Earn Points Every Time You Travel
- You’ll earn 5% back in Loyalty Points on the amount you actually pay for your Intercape ticket (after discounts, promotions, or point redemptions).
- Example: Spend R900 on a ticket and you’ll earn 45 Loyalty Points.
Note: Tickets fully paid with points don’t earn new points.
Redeem Points for Tickets
- Each point is worth R1.00.
- Use your points to pay for tickets when booking on the Intercape Website or Mobile App.
- You can pay with points only, or a mix of cash and points.
Track Your Points
- Points show as Upcoming until you’ve travelled.
- They become Available 24 hours after your scheduled departure.
- Available points are valid for 12 months before they expire. We’ll notify you before expiry so you don’t lose out.
Simple Rules
- Points are personal to your account and can’t be transferred or exchanged for cash.
- Points are always redeemed on a first-earned, first-used basis.
- The program starts on 1 September 2025 – all accounts begin at zero.
Stay In Control
- Manage your account online or via the Intercape App.
- Get updates on your points, expiry reminders, and program news by email or SMS.
- If you have a query, our Customer Support Team is here to help.